Maintenance Requirements
Maintenance
- HOW TO REQUEST MAINTENANCE REPAIRS: We will accept emergency repairs over the phone. Call our office during office hours. If the call is made after hours, our answering service can take your order. Please note that the only types of maintenance that will be handled after hours or on weekend, will be emergency maintenance. Air conditioner and heating problems are not an emergency if the outside temperature is above 32'F and below 95'F and will be handled the next business day. If you insist on after hours service you will be responsible for the cost differential of the after service call charge.
- We would like to take care of all
maintenance requests as quickly as possible. Under most circumstances,
the owner will pay for maintenance. However, if the maintenance is
caused by negligence on the part of the resident, the cost will be charged
back to the resident, and management will expect prompt reimbursement.
As Stated In Your Lease: - All window breaks are the
responsibility of the resident.
- For power failures of any type, or if
appliances or A/C systems are not functioning, check your breaker box.
It is usually located in one of the closets inside your dwelling unit.
Many times a breaker will be tripped.
- Tripped breakers must be reset by the tenant. This includes GFCIs in baths and kitchens as well as the garbage disposal reset button. If you have an appliance that is not functioning, or if a wall plug is out, or if you have no electricity, please check and reset any breakers prior to making a service request.
- Report all Water leaks
immediately. If you can, turn the water supply off.
- Clogged plumbing is always the tenants'
responsibility. Use a plunger before making a service request.
- Tenant-induced damages are the tenants'
responsibility. The cost of repairs will be charged to the resident.
- Light bulbs are the tenants' responsibility.
If we are unable to gain access due to the tenant changing the locks, locking the keyless deadbolt, denying or inhibiting access, the tenant WILL BE charged for the service call.
Emergency's
- Overflowing toilet
- Leaking Water Heater
- Refrigerator is not working
- Broken Water Lines
- Gas leaks
- No electricity